FAQs

FAQs for 2017 convention:

What is the refund policy?

Refunds are permitted with the following limitations. Please read carefully:

Cancelations prior to 1/1/2017 will receive a 100% refund, minus a $25.00 processing fee.

Cancelations after 1/1/2017 and BEFORE 5/14/2017 will receive a 75% refund, minus a $25.00 processing fee.

Cancelation after 5/15/017: NO REFUND.

Why are all tickets purchased or canceled after 5/15/17 non-refundable?

This is a small convention with a limited number of tickets per event. By making the tickets non-refundable after a certain date, people who are serious about attending will have a better chance of getting a ticket to their favorite event instead of those events being sold out by people who were merely reserving tickets “just in case.”

What is the transfer policy?

All tickets are non-transferable.

How do I contact Nola StoryCon?

Email us at: nolastorycon AT gmail.com (Replace the AT with a @ in your email.) Important: Emails/messages/tweets sent to any other place will NOT be answered.

Are there ID requirements or any age restrictions?

ID’s are required to pick up badges at the hotel, and badges are required for entry into ALL ticketed events. Events are open to all ages, but proof of legal drinking age will be required for those buying liquor at the cash bar.

How many books can I bring from home to get signed?

For the mass signing, each attendee will be allowed to bring up to 10 “books from home.” Please note that this is up to 10 books PER ATTENDEE, not per author. All “from home” books will need to be stickered by event staff, or they will not be allowed in the signing.

Important exceptions: the 10 “books from home” does not apply to any pre-orders handled by our official book seller, Murder By The Book, when those books are purchased with the notation that they are to be signed at the NolaStoryCon event. These books will be distributed at Nola StoryCon and will also be pre-stickered for your convenience. Also, any books given away as prizes at Nola StoryCon will not count toward the 10 “books from home” limitations, and will also be pre-stickered for your convenience.

Can I update my registration information?

Yes. Contact the organizers at: nolastorycon AT gmail.com

Why did the prices change?

For our inaugural year, we knew readers were taking a chance on a new con, so we set rock-bottom prices, to thank our year-one attendees for their trust and support. The result of that was that we did run a deficit, underestimating the extraneous costs of a con. Even with a sold out event, we are in the red. (The con did not even cover host expenses to be there or our copious coffee.)

Now that we’re in year two, we knew we needed a bigger and better venue, which costs significantly more, and so we’re ALSO expanding the scope of events to help offset the big price jump. We do realize it’s quite a jump, which is why we’ve introduced early bird pricing.

Additionally, the 2017 ticket prices had to increase in order to get a hotel to accommodate us. We literally looked into every possible hotel in the French Quarter or adjacent to it, and most of them were financially prohibitive. The JW Marriott was willing to work with us for 2017–but still required increasing our expenses significantly. We are hoping that enough of you will stay at the hotel with us, and that the event will go smoothly, and we can talk them into holding that price for 2018. Unfortunately, the expenses of a larger and better venue AND underestimating the con costs mean a bump in ticket prices.

Where can I find your Press Kit?

Please contact Brianne at Orange Publicity or email Brianne at: brianne AT orangeprm.com